Be assured that your critical communications stay online around the clock with a service level agreement from Philcomm.
Our commitment to our customers has not wavered since opening our doors in 1991. In our years of experience, we’ve learnt what it takes to keep our clients online, even in widespread weather events.
For every product and service we provide, our local teams of electronics technicians can repair faults quickly with our full supply of critical spare parts we keep on hand at our workshops throughout South East Queensland.
Under a Philcomm service agreement, we include a four-hour call-out time and eight-hour working time for urgent faults in South East Queensland and major cities throughout Australia.
Benefits of a Philcomm service level agreement
Locally held critical spare parts
4-hour call-out time
Real person responding and investigating your claim
Guaranteed rectification of faults for urgent issues, 8 hours working hours + travel rectification time (for urgent matters)
Local technicians to assist you
Whole-of-Life Support
Philcomm offers first-line maintenance support for all equipment including mobile radios, base equipment, fleet management systems, system-integrated items and consoles.
All major brands of radios can be supported on-site or at our workshops including TAIT, ICOM, SIMOCO, MOTOROLA, CODAN and many other brands of radio and fleet management equipment.
